Our Expertise
At Research partners Group, our expertise spans the full spectrum of market research and data analysis. From robust data collection and consumer behaviour studies to advanced analytics and competitive intelligence, we deliver insights that empower confident decision-making. Our team combines industry experience with innovative methodologies to uncover opportunities, solve complex business challenges, and drive sustainable growth.
CATI / WATI surveys conducted since 2001
F2F surveys conducted since 2001
Qual recruitment surveys conducted since 2001
Mystery shopping surveys conducted since 2001
Our Expertise
We bring deep expertise across market research, consumer insights, and strategic analysis to support businesses at every stage of growth. Through tailored research solutions and a collaborative approach, we deliver relevant, reliable insights that create real impact.
Our Computer-Assisted Telephone Interviewing (CATI)
Our Computer-Assisted Telephone Interviewing (CATI) service provides efficient and accurate data collection through telephone surveys. Utilising advanced CATI software, our experienced interviewers conduct telephone interviews and capture responses in real time. This approach ensures high-quality data while maintaining cost-effectiveness for quantitative research needs.
Web-Assisted Telephone Interviewing (WATI)
Web-Assisted Telephone Interviewing (WATI) combines the power of online surveys with the personal touch of telephone interviews. Our WATI service streamlines data collection by allowing respondents to complete part of the survey online while an interviewer guides them through more complex sections over the phone. This hybrid approach increases response rates and data quality.
Field Intercept Interviews
Our face-to-face interviewing services facilitate in-depth quantitative and qualitative data collection. Our trained interviewers conduct interviews at high-traffic locations or designated facilities based on your research needs. This personalised approach captures rich insights through direct interactions and observational techniques.
Client List Management
For project-specific research, clients provide us with contact lists from their own databases. We maintain the highest standards of privacy to ensure all personal information is stored separately and removed from our systems once the project has been completed to the client’s satisfaction. Our role is to utilise the client’s list for the designated research project while upholding strict data handling protocols.
Project Management
Our project management services provide end-to-end support for complex research initiatives like central location tests, in-home use tests, and clinics. From participant recruitment and facility coordination to data collection and reporting, our experienced team oversees every aspect to ensure seamless project execution.
Mystery Shopping
Gain valuable insights into your customer experience with our mystery shopping services. Our mystery shoppers pose as regular customers to objectively assess service quality, compliance with standards, and overall customer satisfaction at your retail locations or service touchpoints.
Research Studies Recruiting
Finding the right participants is crucial for reliable research insights. We specialise in recruiting quality participants for focus groups, clinics, interviews, central location tests, in-home use tests, customer experience studies, user experience research, and eye-tracking studies. Our vast network and panel reach as well as proven recruitment strategies ensure you have access to the ideal audience for your quantitative and qualitative research needs.
Store Audits
Our store audit services offer a comprehensive evaluation of your retail environments. Our trained auditors visit your stores to assess merchandising, product displays, pricing, promotions, and overall store conditions, providing actionable data to optimise your retail operations.
Online Surveys
Leveraging advanced online survey platforms, we design and deploy custom surveys to gather quantitative data from your target audiences efficiently. Our online survey services cover a wide range of methodologies, including customer satisfaction surveys, employee engagement surveys, product feedback surveys, and more.
Incentive Management
Providing appropriate incentives is key to maximising participant engagement and response rates. Our incentive management services ensure incentives are procured, tracked, and distributed efficiently according to your research requirements. We handle end-to-end incentive logistics. This allows you to focus on your core research activities while we take care of incentive-related processes compliantly and seamlessly.